Lemon Squeezy acts as our Merchant of Record and authorized reseller. Customers complete their purchases through Lemon Squeezy, which handles orders, payments, applicable sales taxes and VAT, refunds, chargebacks, receipts, and invoices. ANWIDA Soft remains responsible for developing, licensing, delivering, and supporting the software.

If you have any problems with your payment or order, please visit Lemon Squeezy Support.

After your order is completed, Lemon Squeezy will send a receipt to your email address. Use the “View Order” button in that email, or access Lemon Squeezy’s “My Orders” area, to view your order and generate or download a PDF invoice.

After your order is completed, use the “View Order” button in the confirmation screen or in the receipt email to access your order and download the software.

You may also create an ANWIDA Soft “My Account” https://www.anwida.com/my-account/ using the same email address used for the purchase. Purchased downloads may take up to 48 hours to appear in your account.

Your licence includes any minor updates that ANWIDA Soft makes available for the purchased major version. Minor updates remain within the same major version, for example from version 1.2 to 1.3. When made available, upgrades to a new major version, for example from version 1.x to 2.x, are offered separately.

No. A single licence includes both the Windows and macOS versions. The licence is personal to one user. The software may be installed on computers used by that user, but it may not be shared with or used simultaneously by different users. Use of the software is subject to the ANWIDA Soft End User Licence Agreement.

The demo version includes all the features of the full version, but the audio output is periodically muted.

• Windows: VST3 (64-bit)
• OS X / macOS: VST3, Audio Units (Universal 2 Binary)

• PC: Windows 7, Windows 8, Windows 10, Windows 11 (64-bit Windows only)
• Mac: OS X 10.10, OS X 10.11, macOS 10.12, macOS 10.13, macOS 10.14, macOS 10.15, macOS 11 (Big Sur), macOS 12 (Monterey), macOS 13 (Ventura), macOS 14 (Sonoma), macOS 15 (Sequoia), macOS 26 (Tahoe)

Technical support is available by email at our tech support e-mail.

If you have not received a reply after two business days, please check your Spam or Junk folder.

To make the installation process as simple and smooth as possible, the plugins are installed at predefined folder locations depending on the operating system:

OS X / macOS platform

• VST3: /Library/Audio/Plug-ins/VST3/ANWIDA Soft/
• AU: /Library/Audio/Plug-ins/Components/ANWIDA Soft/
• Factory presets: /Library/Audio/Presets/ANWIDA Soft/[PLUGIN-NAME]/

Windows platform

• VST3: /Program Files/Common Files/VST3/ANWIDA Soft/
• Factory presets: [ProgramData]/VST3 Presets/ANWIDA Soft/[PLUGIN-NAME]/
• User Manual: /Program Files/ANWIDA Soft/[PLUGIN-NAME]/

Registered users can access their purchased downloads and any available updates from the “My Account” area.

Yes. You can create an account to access free software and any other downloads made available to registered users.

To help prevent brute-force login attempts, an IP address is temporarily locked for 60 minutes after repeated failed login attempts.

If you did not receive an e-mail from us to verify your address, follow these steps:

1. Check your Spam or Junk Mail folder;
2. Check if the e-mail address you entered is correct;
3. Try to resend the verification e-mail.

If you still do not receive the email, try to use a different e-mail address.

Paid software is available in the “My Downloads” section. Software offered free of charge is available in the “Free Downloads” section while the relevant offer remains active.

If your purchased plugins do not appear in “My Downloads”, your account may not yet be linked to the order, or you may have registered using a different email address. Please contact us and provide your full name, account email address, Lemon Squeezy order ID, and order date.